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Volund Gearworks will be suspending all activity while an unforeseen Family Event is worked through. Obviously it is desired that this down time will be short. For now here is how it’s going down:
- No new orders can be placed; inventory has been zeroed out across the board.
- Orders already placed and in the queue are going to process as time allows, this will lead to longer lead times and that’s just how it is. This will not get out of control, keep reading….
- If you have an order in the queue and do not want to wait, drop us an email with your order # and your funds will be refunded in full with no hard feelings.
- Should this event string out and work slows or stops for an extended period of time ALL orders in the queue will be refunded until we are fully back online. We are not just going to suspend operations and leave folks hanging.
- Expect general comms to be slow, AT BEST.
Thanks for understanding.