This policy is for all items except Custom/Special Orders, purchases from The Abattoir Closeout section of the web store, and/or any items marked All Sales Final.
There is no need for an RA number, simply return the item in NEW SELLABLE condition WITHIN 60 DAYS. If we can tell the item has been used, smells like smoke or cat piss, or your carry items have left noticeable indents or marks then your item will he held until you pay for shipping back to you, used gear is not returnable except for warranty issues. If you use your purchase for a week or a training session and decide it’s not for you then take it to the secondary market, it’s yours plain and simple.
Once inspected your original purchase price paid less shipping will be refunded and you can simply place another order for the correct item at your leisure if the return was due to needing a different style or size.
All returns should be sent to the address below to limit delays in processing; a copy of the original order, confirmation email, or packing slip will help speed the process along.
Volund Gearworks Returns
6016 Bloomfield Rd
Centerburg OH 43011